Mukesh Jain


Engineering Graduate, MBA from Manchester Business School UK Rich experience (Strategic as well as at operational management level) in the field of Customer Distribution / Retails/Service/Customer Support/Repair Services area including, 25 years at Leadership Role National/Country Head of Customer Service at Leading Brands like XEROX , HCL / Nokia , SPICE Retail , Videocon , B2X Care Motorola , Snap deal and Bright star… Managing End to End Management for the Global Brands Motorola , Blackberry , Sony Mobile in India , Service Transition Blackberry India from Collection point to ASC Model , Launched Service Model for Moto G , X in India , End to End KPI Management for Sony India , Introduced Service Centre Audit Module for Sony India.