Our Core Management
Lokesh Kirar
Co-Founder & CMD
Engineering Graduate, MBA in Operations from Welingker Institute of management
Having 14 years of rich corporate experience, with expertise in setting up and running L2, L3 and L4 centers. He has exposure of handling core factory operations for Nokia, Spice, Xolo and Lava. Before founding LRP Captivators Private limited, he was heading Repair factory operation, Manufacturing assembly plant & SMT Plant Repair Operations for handset manufacturer Lava International with capacity to repair over 15 lac phones per month
Rakesh Kirar
Co-Founder & COO
Engineering Graduate
Rich experience (Strategic as well as at operational management level) in the field of Customer Distribution / Retails/Service/Customer Support/Repair Services area including, 18 years at Leadership Role National/Country Head of Customer Service at Leading Brands like Nokia , HCL / Blackberry , Toshiba , Videocon , Coolpad.
Managing End to End Management for the Global Brands Blackberry , Service Transition Blackberry India from Collection point to ASC Model , Launched Service Model for Coolpad in India, End to End KPI Management for Coolpad India, Introduced Service Centre Audit Module for Coolpad India.phones per month
Mukesh Jain
Co-Founder & CEO
Engineering Graduate, MBA from Manchester Business School UK
Rich experience (Strategic as well as at operational management level) in the field of Customer Distribution / Retails/Service/Customer Support/Repair Services area including, 25 years at Leadership Role National/Country Head of Customer Service at Leading Brands like XEROX , HCL / Nokia , SPICE Retail , Videocon , B2X Care Motorola , Snap deal and Bright star.
Managing End to End Management for the Global Brands Motorola , Blackberry , Sony Mobile in India , Service Transition Blackberry India from Collection point to ASC Model , Launched Service Model for Moto G , X in India , End to End KPI Management for Sony India , Introduced Service Centre Audit Module for Sony India.
Aarti Agarwal
Enterprise & Business Development Head
Masters in English Communication, PGDM in Marketing HR from IMT
A passionate and forward-thinking professional with 12 years of experience in fostering positive organizational cultures and driving impactful HR and business strategies. An influential educationist, excelling in public dealing, client communication, strategic planning, and team leadership to enhance business outcomes. Dedicated to leverage diverse skillset to contribute to organizational growth and development.